Privacy Policy

At Interior Clean Shop, we understand that our customers – both professional detailers and automotive enthusiasts – demand not just premium products, but also premium privacy protection when shopping online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website interiorcleanshop.com.

1. Information We Collect

We collect information that helps us provide you with the best automotive care shopping experience:

• Personal Information: Name, email address, shipping address, billing address, and phone number when you create an account or place an order
• Payment Information: Credit card details processed securely through our payment partners (Visa, MasterCard, JCB, PayPal) – we never store sensitive payment data on our servers
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Records of your communications with our customer service team
• Preference Data: Your product preferences and purchase history to enhance your shopping experience

2. How We Use Your Information

We use your information to deliver the professional-grade service our automotive enthusiasts expect:

• Process and fulfill your orders for car care products
• Provide customer support and respond to inquiries
• Send order confirmations, shipping notifications, and delivery updates
• Improve our website, products, and services
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we recommend for your vehicle’s finish:

• Service Providers: We share data with trusted partners who help us operate our website, process payments, and deliver orders
• Payment Processors: Your payment information is handled by secure, industry-leading partners (Visa, MasterCard, JCB, PayPal)
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred
• International Transfers: As we serve customers globally (excluding some Asian countries and remote locations), data may be transferred internationally with appropriate safeguards

We never sell your personal information to third parties.

4. Data Storage and Security

Your security is our priority, reflected in our approach to data protection:

• Industry-Standard Encryption: All data transmissions are protected using SSL technology
• Secure Storage: Your information is stored on secure servers with limited access
• Payment Security: Sensitive payment data is never stored on our servers
• Fraud Protection: Advanced monitoring systems detect and prevent suspicious activity
• Data Retention: We retain personal data only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have control over your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information through your account settings
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a structured format
• Restriction: You can request restrictions on how we process your data

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like premium car care products that enhance your vehicle’s performance, we use cookies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote locations), your data may be processed in different jurisdictions. We ensure appropriate safeguards are in place for international data transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The updated version will be posted on our website with the effective date.

10. Contact Us

Interior Clean Shop – Your Partner in Automotive Care Excellence