Term and Conditions

1. User Responsibilities and Account Terms

1.1 Eligibility and Account Security

To make purchases from Interior Clean Shop, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized account activity

1.2 Acceptable Use

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission

2. Products and Services Description

2.1 Product Categories

We specialize in premium automotive care products including:

• Car Polish & Compounds
• Car Wash Shampoo and Wax (Carnauba)
• Interior Cleaning Products (Alcantara, Carpets & Fabrics)
• Exterior Care (Bug, Tar & Glue Removers)
• Professional Detailing Tools (Brushes, Clay Bars, Drying Aids)
• All-in-one Cleaning Solutions

2.2 Product Information

We make every effort to display our products accurately. However:

• Product colors may vary due to monitor settings
• We reserve the right to update product formulations
• All products are intended for automotive use only
• Follow all manufacturer instructions and safety guidelines

3. Ordering and Payment Terms

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• Orders are processed within 1-2 business days
• We reserve the right to cancel any order for any reason
• Prices are subject to change without notice

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Shipping and Delivery

Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment

Free Shipping: Available on orders over $50 via EMS – 15-25 business days after shipment

4. Returns and Refunds Policy

4.1 Return Eligibility

15-Day Return Window: Returns must be initiated within 15 days of delivery

Condition Requirements: Products must be unopened, unused, and in original packaging with all seals intact

4.2 Non-Returnable Items

To ensure product safety and professional standards, we cannot accept returns on:

• Opened chemical products (shampoos, polishes, waxes, removers)
• Used applicators, brushes, and tools
• Opened cleaning cloths and drying towels
• Hygiene-sensitive interior cleaning products
• Opened multi-use products and clay bar lubes

4.3 Return Process

1. Contact customer service within 15 days at [email protected]
2. Include order number, products to return, and reason
3. Receive Return Authorization Number if approved
4. Ship to: Interior Clean Shop Returns, 3292 Union Street, Seattle, US 98109
5. Use trackable shipping (return shipping at customer’s expense)

4.4 Refund Processing

• Processing time: 5-7 business days after we receive return
• Refund to original payment method
• Original shipping costs are non-refundable
• Credit card refunds: 3-5 business days
• PayPal refunds: Typically within 24 hours

5. Intellectual Property

5.1 Copyright and Trademarks

All content on Interior Clean Shop website, including:

• Text, graphics, and logos
• Product descriptions and images
• Website design and layout
• Brand names and trademarks

are the property of Interior Clean Shop and protected by intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive license to:

• Access and use our website for personal shopping
• Make purchases for personal or professional use
• Share product information with proper attribution

6. Liability Limitations

6.1 Product Use and Responsibility

While we stand behind our products, you acknowledge that:

• You are responsible for proper product use and application
• Always test products on inconspicuous areas first
• Follow all safety instructions and warnings
• We are not liable for improper use or application

6.2 Website Availability

We strive to maintain website availability but:

• We don’t guarantee uninterrupted access
• We may perform maintenance that temporarily affects availability
• We’re not liable for losses due to website unavailability

6.3 Maximum Liability

Our maximum liability to you for any claims shall not exceed the purchase price of the products in question.

7. General Provisions

7.1 Governing Law

These Terms and Conditions are governed by the laws of Washington State, United States.

7.2 Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of updated terms.

7.3 Severability

If any provision of these terms is found invalid, the remaining provisions remain in full effect.

7.4 Contact Information

8. Professional Automotive Community

We’re proud to serve the automotive enthusiast and professional detailing community. Your satisfaction drives our commitment to excellence. We welcome your feedback and are dedicated to continuously improving our products and services to meet the high standards of our community.

Thank you for choosing Interior Clean Shop for your automotive care needs. We appreciate the trust you place in us and look forward to helping you achieve outstanding results.